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Hotelier with Multiple Locations Consolidates Invoicing and Improves Accessibility for All

Industry: Hospitality

Properties in 8 States
Headquarters in Duluth, MN

Founded in 1978

Oliver Companies manages commercial real estate development, with hotels being built across a wide geographic range. As the company has grown, they’ve needed a more efficient way to process checks. The transactions had become so unwieldy, automation was necessary, especially since things were being handled by one person at the time.

By automating their AP, Oliver Companies has an efficient process that scales.

  • A centralized hub that supports remote workers and multiple locations.
  • Invoice payments are faster and simpler.
  • Happier employees because they are spending less time doing tedious tasks.
  • Background

    Oliver Companies oversees commercial real estate development, with hotels being built across a wide geographic range.

    Oliver Companies manages multiple hotel sites, each managing its own invoices and payments.
    The company turned to Centreviews to consolidate invoicing so that processes are streamlined.
    Invoices are now mailed directly to API, which inputs them into the system, making them accessible to both general managers and internal AP employees.

    As the company has grown, they’ve needed a more efficient way to process checks. The transactions had become so unwieldy, automation was necessary, especially since things were being handled by one person at the time.

  • Challenge

    Multiple locations made Oliver’s AP process cumbersome and difficult to manage.

    With so many properties in so many different places, the team had difficulty consolidating everything. Each property generated its own ongoing paper trail that included invoices, bills, and other documents requiring approval. Oliver Companies needed a system that could pull everything together in one place, creating a one-stop-shop for approvals and payments.

  • Solution

    Centreviews RPA Bots reduce invoice processing and approval time making vendors happier.

    Working with Centreviews, Oliver Companies implemented a streamlined system where invoices go directly to the Centreviews system. Once the information is in Centreviews, general manager from each hotel can see and approve payments. The invoice then goes to the main office for approval and processing.

  • Results

    Team members can access and approve information anytime, from anywhere

    Centreviews replaced old paper-based processes that required multiple pieces of paper to flow through the business on a daily basis. Not only has this helped Oliver Companies become more environmentally-friendly, but the team is also much more efficient. With automation, approvers and team members can go to one location and manage all invoices. Even when a team member is on vacation, processes can continue to move smoothly, since employees can access information from a mobile device or laptop, wherever they are.

    Prior to working with Centreviews, invoices often met delays, since they were processed at each individual hotel. With Centreivews, the invoices are processed immediately upon receipt, reducing those delays and keeping Oliver Companies’ many vendors happy. This avoids the interruptions in service that can come from delayed invoice payments.

    One of the biggest benefits of the new system is that it has streamlined things for the accounting team. Instead of trying to make sense of the invoices coming through the various sites every day, Centreviews allows them to view everything in one place. This has not only reduced headaches, but it has freed team members up to take on greater challenges.