Centreviews’ Response to COVID-19
Posted on March 19, 2020 by Liang McIntosh-Yee
Staying safe is the top priority as the nation works hard to slow the spread of the novel coronavirus and the disease it causes known as COVID-19. At Centreviews, we’re committed to providing uninterrupted service during this time so that your company can focus its attention on other challenges your business faces. Also, be assured that we maintain a business continuity plan should the need arise for us to activate it to continue providing services to our customers.
We also want to make sure our facilities and employees remain safe. For that reason, we’re closely following the guidelines set by the CDC, to keep our operations, employees, and our community healthy. These efforts include:
- Employees are working remotely when possible.
- Employees have been informed to stay home and self-isolate should they exhibit any symptoms of illness.
- Employees that remain on-site are practicing social distancing.
- Educating employees on staying safe and healthy.
- Increased sanitation efforts in our facilities.
- Diligently keeping everyone informed on the situation.
If you’re looking for ways to protect yourself, your employees, and your families during the coronavirus, we recommend keeping an eye on the CDC’s instructions on staying healthy. The World Health Organization also has some helpful tips for keeping yourself and those around you safe.
As your business adjusts to the changes, we have a few notes to all of our stakeholders, including our customers, partners, vendors, and future relations.
Prioritizing Business Continuity
Centreviews maintains a business continuity plan, updated frequently, that outlines changes to our operations that need to be implemented in the event of an emergency. Our goal is always to ensure our customers see a continuation of excellent service. Each system has a failsafe in place to help meet that goal. As always, your data remains safe at our dual data centers, which are set up to ensure your information is protected at all times. Security is of the utmost importance and our operations are SSAE 18 SOC I Type II certified.
Operations need to continue even with the current situation at hand. Bills must be paid and invoices must be issued. On our end, we aim to make sure that happens. You’ll be able to enjoy the same speedy access to your files and documents that you had before.
Remote Work and Centreviews
The best thing about automation through Centreviews is that you can work from anywhere. Whether you’ve always allowed working from home or you’re temporarily transitioning to a remote team setup, you’ll be able to log into your Centreviews account from anywhere, as long as you have a computer. Meanwhile, your documents remain safely and securely stored in the cloud.
Best of all, with Centreviews’ secure cloud storage, your team members can access all the documents they need to do their work. When combined with your favorite chat and conferencing tools, you already have everything you need to remain safe and productive without coming into the office every day.
For Centreviews, we practice all of the same values that we preach, which has helped ensure that we are able to adapt to situations like the one we are experiencing now. Our goal is to ensure both our employees and clients have everything they need to stay safe during this time. From sanitizing work surfaces to closely monitoring systems to ensure continuity, our team is fully committed to a continuation of excellence.
Our customer care team is always available if you need assistance with your Centreviews products to assist you with your accounts payable or accounts receivable processes. Please contact us if you need anything. Our expert team is here to answer any questions you may have.