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Centreviews’ Payables Solution Improves AP Efficiency at Oliver Companies

Oliver Companies, LLC develops and manages multiple commercial properties throughout the U.S. including 16 hotels with brands such as Embassy Suites, Hampton Inn & Suites, Holiday Inn Express and Country Inn & Suites. They focus on providing customers with a comfortable place to stay and excellent service while visiting any of their hotels.

These diverse hotel properties generate more than 2,000 accounts payable (AP) invoices each month and each invoice is sent for processing to Oliver Companies’ centralized accounts payable department in their Duluth, MN headquarters.

CHALLENGE

Oliver Companies had a well-run AP department, however their process was very paper intensive. One person handled each invoice first to record it, then scan or mail to the general manager for approval and return tracking. Next they would schedule payment and finally cut and mail the checks. Additional time was spent manually retrieving stored information from boxes or file cabinets every time a manager or vendor had a question about a payable invoice.

SOLUTION: HOW CENTREVIEWS IS USED

The idea of automating the AP process was appealing because it would enhance morale, free staff for other responsibilities and increase management’s access to information. Oliver Companies carefully evaluated and selected API Outsourcing’s (API) Centreviews Payables Solution to automate and streamline their paper-intensive manual processes.

Centreviews’ Payables Solution enables the elimination of Oliver Companies’ paper invoices, facilitates manager approvals, schedules and makes payments, and stores documents electronically. The Centreviews’ Payables Solution is configured to Oliver Companies’ business rules and processes and they have quick access to reliable information at any point in time.

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